This privacy policy describes how your personal data is processed by Elite Matchmaker (hereinafter referred to as "the Company") and which cookies are used. By providing your personal data on our website https://www.elite-matchmaker.com (hereinafter "the Website") and by submitting your email address or other personal data through this website, you acknowledge that you have read this Privacy Policy and agree to the processing of your data.
Article 1 – General
1.1. The Company is the data controller responsible for processing your personal data.
1.2. The Company respects the privacy of all users of the website and its clients. The Company ensures that the personal data obtained is treated confidentially in accordance with applicable privacy laws.
1.3. The Company may update this privacy policy from time to time. If changes are made, the Company will inform the data subjects in advance unless the changes are minor. The Company recommends that you periodically review these terms on your own initiative.
Article 2 – Personal Data
2.1. Definitions
In this privacy policy, the following terms are defined:
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Personal Data: Any information that can identify an individual ("the Data Subject"), such as name, contact details, photo, medical information, gender, sexual orientation, date of birth, political preferences, IP address, login details, etc.
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Data Subject: Any individual whose personal data is processed.
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Processing of Personal Data: Any operation performed on personal data, including collection, recording, organizing, structuring, storing, updating or modifying, retrieving, consulting, using, transmitting, distributing, restricting, deleting, or destroying data.
2.2. The Company may obtain your personal data in various ways:
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a. Through the use of cookies (see below);
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b. During your registration and use of the Website;
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c. Through forms on Google, Facebook, or other social networks.
Article 3 – Purposes of Processing
3.1. The Company processes personal data provided by the data subject, such as information submitted via the registration or contact form on the website. Singles can sign up via the website, and appointments can be scheduled to inform the data subject about the Company's services.
3.2. For membership registration and/or requesting a consultation, coaching, or other services, certain personal data must be provided, such as name, date of birth, address, email, and phone number. This data is used to process the registration or to inform the data subject about the Company's services.
3.3. Personal data provided via email or phone is processed to handle the data subject's contact request.
3.4. If a membership is confirmed, the Company processes personal data to facilitate matches with other members. This also applies to the execution of additional services agreed upon with the data subject.
3.5. During the matchmaking process, profiles and other relevant information may be shared with other members if deemed necessary by the Company. The data subject retains the decision to proceed with contact.
3.6. The Company may share personal data with other matchmaking agencies, social networks, or directly with individuals when the Company determines its own database is insufficient for matching or if this service is part of the agreement. Only necessary information will be shared for the execution of these tasks.
3.7. Other third parties, such as the Company's hosting provider, will only receive personal data if there is a contractual or legal basis.
3.8. Personal (image) material, such as name, photos, and videos for promotional purposes, will only be used with the explicit prior consent of the data subject.
3.9. The Company may use personal data to inform the data subject of promotions, invitations, or changes in services. This will only occur with prior explicit consent, except for service-related notifications the data subject has signed up for.
3.10. The data subject can unsubscribe from messages at any time. If no unsubscribe option is provided in the communication, the data subject can send an email to info@elitematchmaker.nl.
3.11. Besides the purposes mentioned above, the Company may have other legal grounds for processing personal data. If another basis applies, the data subject's consent is not required unless their interests or rights outweigh other interests (e.g., criminal investigations).
3.12. You are not obliged to provide your personal data to us, but please be aware that refusing data processing may make it impossible to provide certain services.
Article 4 – Duration of Processing
Personal data of clients is stored and processed for the duration of the contract/registration. Data may be retained longer in case of conflicts at the end of the contract period for evidence in potential legal proceedings.
Article 5 – Your Rights as a Data Subject
5.1. Right of Access and Inspection:
You have the right to request free access to your personal data and information about how it is used.
5.2. Right to Correction, Deletion, and Restriction:
You have the right to request corrections, additions, or deletions of your personal data. You may also request restrictions on the processing of your data. Be aware that certain services may no longer be provided if data is deleted or withheld.
5.3. Right to Object:
You have the right to object to the processing of your personal data for serious and legitimate reasons. You can always object to direct marketing without providing reasons.
5.4. Right to Data Portability:
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and/or to transfer it to other data controllers.
5.5. Right to Withdraw Consent:
If processing is based on your consent, you have the right to withdraw it at any time.
5.6. These rights are granted by law. You can exercise them by contacting us via email, post, or the contact form on our website.
5.7. Automated Decision-Making and Profiling:
Your data is not subject to profiling or automated decision-making.
5.8. Right to File a Complaint:
If you have a privacy complaint, please contact us so we can resolve it promptly. If dissatisfied, you may contact us in writing at info@elitematchmaker.nl.
Article 6 – Security and Confidentiality | Liability
6.1. We have implemented security measures to prevent the destruction, loss, or unauthorized access of your personal data. The Company has taken reasonable measures to secure your data. If unauthorized processing occurs, please notify us immediately so we can take action.
6.2. The Company is not liable for direct or indirect damage resulting from improper or unlawful use of personal data by third parties.
6.3. You are responsible for safeguarding your own equipment and internet connection, including unauthorized access to your login credentials. You are responsible for the use of the Website from your device and for the confidentiality of your identification data.
6.4. Reporting Data Breaches:
The Company complies with data breach notification obligations. A serious data breach will be reported to the Data Protection Authority within 72 hours. If you discover a breach, report it within 24 hours by emailing info@elitematchmaker.nl, including your name, organization (if applicable), phone number, and a brief description of the breach.
Article 7 – Access by Third Parties
7.1. To process your personal data, we have granted access to our employees and freelancers.
7.2. We ensure a comparable level of data protection through contractual obligations, such as confidentiality agreements, with employees, freelancers, and partners. These obligations meet the requirements of this Privacy Policy.
Article 8 – Cookies
8.1. What are Cookies?
A "cookie" is a small file sent by our server and placed on your device's hard drive. It stores information about your internet usage and can only be read by us during your visit to our website.
8.2. Our Website uses cookies to distinguish your user preferences from other visitors. This helps improve your user experience and allows us to optimize our Website. Businesses are legally required to seek user consent for cookies, hence this Privacy Policy includes information about the cookies we use and why.
8.3. Your Consent:
During your first visit to our website, you will be asked to accept cookies. You can change your cookie settings at any time via the link at the bottom of our website or withdraw your consent. To refuse cookies immediately, select "Reject Cookies" in the pop-up window. You can also refuse or block cookies via your browser settings. Disabling cookies may limit the functionality of the Website.
8.4. Google Analytics:
The Company collects data for research to better understand website usage. We use Google Analytics to analyze how visitors use the site. Google Analytics uses cookies to collect anonymous data about user behavior. Google may share this data with third parties if legally required or if third parties process the data on Google's behalf. The Company will never use Google data to identify visitors personally. Neither the Company nor Google will associate IP addresses with individual identities.
8.5. Social Media:
Our website includes social media buttons that place cookies via their code. These cookies can be read by the respective social media companies. For more information on how these companies use cookies and data, refer to their privacy policies (e.g., Facebook, LinkedIn). Note that these policies may change regularly.
Questions?
If you have any questions or comments regarding the processing of your personal data, feel free to contact us via email at info@elitematchmaker.nl, by mail at Elite Matchmaker, Sint Annalaan 21, 6214 AA, Maastricht, Netherlands, or by using the contact form on our Website.